Frequently Asked Questions
General Questions
What is EuroCollis?
EuroCollis is a platform that connects customers with verified independent couriers for shipping between Europe and Africa, and gives those couriers the tools to run their own business.
How does pricing work?
Each courier sets their own prices per item. You pay a small booking fee online (€4.99 for shipments up to €60, €9.99 above that, converted to your currency) to confirm your booking, and the remaining balance is paid directly to your courier.
Which countries do you cover?
EuroCollis supports selected routes between Europe and Africa. Check the live route directory for current country and city coverage; availability depends on active courier trips.
How are couriers verified?
All couriers undergo identity verification and document checks before being approved on our platform. Customer reviews help maintain quality.
Can I ship large items like furniture or appliances?
Yes! Our couriers regularly transport washing machines, fridges, beds, tables, TVs, and other large items.